L'Oréal Paris Reviews

L'Oréal Paris has an overall rating of 4.2 based on 159 reviews. Customer feedback on L'Oréal Paris is mixed: L'Oréal Paris reviewers highlight positive aspects like effective results, wide product range, affordable pricing, and user-friendly website, which strongly appeal to beauty enthusiasts, budget-conscious consumers, and individuals seeking effective skincare solutions. However, L'Oréal Paris is often criticized for its inconsistent product quality, limited availability of some items, customer service issues, and high shipping costs.

4.2/5.0

159 reviews

5 Stars

16

4 Stars

6

3 Stars

10

2 Stars

0

1 Star

0

All L'Oréal Paris Reviews (159)
keith_Mcginty05
May 19, 2026
"I really like how many shades L'Oréal…"
I really like how many shades L'Oréal offers, especially for foundation and concealer. I usually have such a hard time finding something that doesn’t pull too orange or make me look washed out, but I found a close match with this. It’s also nice that they have options for different undertones, if that makes sense. It just makes shopping for makeup way less frustrating.
michael2002
May 07, 2026
"I’ve got sensitive skin, so being…"
I’ve got sensitive skin, so being able to check the ingredients before buying is a big deal for me. whoever runs this actually made that part really easy, which I appreciate. I found what I needed, tried it out, and didn’t have any bad reaction. Really happy with it so far.
annie_Daigle04
May 02, 2026
"Nice feel, not greasy"
I’ve been using this and I like the texture a lot. It’s smooth, but not that heavy sticky kind, if that makes sense. It goes on easy and after a few minutes my skin feels soft, not greasy all over, which I really appreciate. I’m happy with it and I’d probably buy it again.
Corey_kohler90
April 28, 2026
"Not as bold as advertised"
I was expecting something with a lot more punch based on the wording, but it’s not very bold at all. The description made it sound stronger than it really is, which feels misleading. It’s okay, just not what I thought I was getting.
JerriCummings
April 16, 2026
"I ordered from lorealparisusa.com the packaging was better…"
I ordered from L'Oréal Paris the packaging was better than I thought it would be. Maybe I’m just picky about stuff like this, but nothing was leaking or smashed, and everything was wrapped really well. The box looked clean too, which I know is a small thing, but I appreciated it.
DouglasBrown_53
April 14, 2026
"Pretty happy with this serum"
So, like, I’ve been using their hyaluronic serum for about a week, it did actually help with my dry spots. It’s not, you know, some miracle product or anything, but my skin feels a lot smoother now, and my makeup kind of sits better too. Overall, I’m happy with it.
JamesWoodie_56
April 13, 2026
"Works okay, just a bit harsh at first"
My order arrived fine and the product does what it’s supposed to, but it did make my skin tingle and get a little red when I first used it. It wasn’t anything too bad, just wish it felt a bit more gentle on my skin.
laurie1990
April 06, 2026
"Smoother Skin, But I Was Hoping for More"
After a few weeks, I did notice my skin looked a little smoother, so it wasn’t a total miss. But i kept feeling kind of trapped waiting for a bigger change that never really came. Shipping was fine though, no complaints there.
Maxine-boisen
March 30, 2026
"The details were okay but a…"
The details were okay but a few parts felt confusing to me. I got the main idea but I had to reread some stuff to really understand it
james1970
March 20, 2026
"Texture stays the same"
The texture never really changes for me. Every time I use it, it feels pretty much the same, which I actually dont mind. It’s been consistent so far, no weird surprises or anything.
MichaelManchini_33
March 20, 2026
"Refund Came Back Shockingly Fast"
I had to return my order and braced myself for the usual refund nightmare, but nope — it was completely painless. No hassle, no back-and-forth, and the money came back way faster than I expected. Truly a tiny miracle.
MCMILLAN
February 23, 2026
"Pretty reliable brand for me"
I been using L’Oréal Paris products on and off for years, and I never really had a bad experience with them. It’s one of those brands I can just pick up without thinking too much, like for hair color, shampoo, or makeup. The quality is usually steady and the prices feel fair enough. Not every single thing works perfect for me, but overall I trust the brand and I keep going back to it.
david1995
February 16, 2026
"Showed Up Right on Time"
It came on time and the box was in Good shape, so no complaints from me. Straightforward Delivery experience.
michaelsanon6182
February 10, 2026
"Not as clean and easy as promised"
It does go on easily, so I’ll give it that, but it’s definitely messier than I expected. The way it was described made it sound like it would be simple and clean to use, but in reality I had to deal with a bit of cleanup afterward. Not terrible, just not quite what was promised.
johnvick0884
February 08, 2026
"Checkout Was Super Easy"
I had no issues checking out at all. The whole process was quick and straightforward, almost ridiculous how easy it was.
hello_rita107
February 06, 2026
"Light but Does the Job"
I can’t remember half the products I’ve tried for covering spots, but this one stood out. It covers what I need it to without feeling heavy or cakey, which is exactly what I was hoping for
hello_christina598
February 04, 2026
"Finally Caught a Break"
I feel like I’m always the one paying full price while everyone else somehow finds the good deals, so I was relieved when the promo code actually worked. Ended up saving a lot more than I expected, which was a nice change for once
WilliamLuna_58
January 28, 2026
"Pretty much what they said"
Yeah, this worked about how they said it would. Nothing too surprising, but that was kind of nice honestly. It matched up with what I expected.
irene1977
January 26, 2026
"Took More Effort Than It Should Have"
It blended okay at first, but I had to spend way more time and energy working it in than I expected. it felt like I was wasting effort for a average result. It’s not terrible, just kind of okay.
meredithhalvorson5315
January 22, 2026
"Mostly Fine, But the Shade Mix-Up Was Annoying"
My order showed up in a decent amount of time, so I was like, okay cool. Then I opened it and one of the shades wasn’t the one I picked, which irritated me. Customer service did fix it quickly though, so I can’t be too mad. Actually, you know what, they handled that part well. Everything else was packed nicely and nothing was damaged. Still, I expected the order to be more accurate the first time...

View More Reviews

L'Oréal Paris Q&A

I bought this p1 smokey blue, my color now is feria platinum... will this go well as the color on the box??

I usually use excellence dark blonde and love it. i recently saw excellence age perfect and decided to try it. the hair color on the box light soft neutral brown looked beautiful. what a shock when i used it... my hair is so dark i can't stand it. i called and talked to a rep and she was very helpful and kind in answering my question as to how soon i can recolor to lighten my hair. unfortuanately i have to wait 4 weeks. i feel like i need to put a bag over my head to go out, it looks so awful. the rep told me this particular type does make the hair darker. you should have that on the box. the picture on the box is very deceitful. i would be very happy if my hair turned out like the color on the box.

I just colored my hair with excellence age perfect # 9g (light soft golden blonde). my original hair color was a darker golden blonde. i used this because it was a bit lighter and thought it was match my roots more. the hair color i got was very ashy!! i have a golden complexion so it looks really bad. do you have a produce that i could tone this more golden or streak it with lighter shading?

How long can you store your excellence hair color product before you have to throw it away?

I usually use excellence dark blonde and love it. i recently saw excellence age perfect and decided to try it. the hair color on the box light soft neutral brown looked beautiful. what a shock when i used it... my hair is so dark i can't stand it. i called and talked to a rep and she was very helpful and kind in answering my question as to how soon i can recolor to lighten my hair. unfortuanately i have to wait 4 weeks. i feel like i need to put a bag over my head to go out, it looks so awful. the rep told me this particular type does make the hair darker. you should have that on the box. the picture on the box is very deceitful. i would be very happy if my hair turned out like the color on the box.

View More Q&As

Have a question about L'Oréal Paris?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.